To cancel or reschedule please give staff 24 hrs prior to your appointment. If you must reschedule to later time o n same appointment day give staff 4 hrs prior to work you in schedule. You are allowed 2 cancel/ reschedules before your deposit result in forfeiture of prepaid services booked. *non-refundable* You will loose your deposit and with a no show no call you will/can loose deposit. Lets be respectful of others time please.